Shipping and Returns
Online orders can only be shipped to the lower 48 states. If you wish to place an order outside this area, please call us directly at (920) 830-4170.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the contiguous United States via USPS Priority Mail or UPS (United Parcel Service). Our FREE SHIPPING policy applies to all orders of $30.00 or more, shipped to the lower 48 states only. Orders of less than $30.00 will be billed at a FLAT RATE of $8.00. The selection of shipping method is at our discretion. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Orders shipped outside of the 48 states will be charged actual shipping rates. Please call for details.
If you are not satisfied with your purchase from All Things Jerky then we would like to hear from you. Please send a detailed e-mail to firstname.lastname@example.org expressing your concerns or call 920-830-4170. We will gladly refund the purchase price of the product minus actual shipping costs on any unopened, re-sellable merchandise that is returned within 30 days of ordering. If the package has been opened or product has been eaten, we cannot provide a refund. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
*Full purchase price will be refunded if we determine that the returned item(s) are associated with a product defect or if the order was incorrect due to an internal mistake by All Things Jerky.
What if I accidentally provided All Things Jerky with the wrong ship-to address?
If for some reason you provided us with the wrong shipping information upon checkout and the order is returned to our warehouse then yes you are responsible for shipping costs associated with re-sending the order to the correct address.
Please mail your package in a prepaid, insured, traceable method to the address below.
All Things Jerky
637 N. Westhill Blvd.
Appleton, WI 54914